Conditions of use and sale

Last updated: March 13, 2026

- Return and Refund Policy.

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it—unworn and unused—with the tags still attached and in its original packaging. You will also need the receipt or proof of purchase.

To make a return, please contact us at the following address: [email protected]Please note that returns must be sent to the following address: 590 Hirondelles Avenue, Bécancour (Gentilly), Quebec G9H 4L1

If your return is approved, you are responsible for the return shipping costs. Items returned without a prior return request will not be accepted.

If you have any questions regarding returns, please feel free to contact us at [email protected].

Damage and problems
Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can assess the issue and resolve it.

Exceptions or Non-Returnable Items
We do not accept returns of sale items, clearance items, or gift cards.

Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.

Refunds
We will notify you as soon as we have received and inspected your return, and let you know whether or not the refund has been approved. If the refund is approved, you will automatically be refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at [email protected].

- Privacy Policy

Prorenfort this store and website, including all information, content, features, tools, products, and related services, to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). Prorenfort a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or other transaction, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms and conditions for the collection, use, and disclosure of your information as described in this Privacy Policy.

The personal information we collect or process

When we use the term "personal information," we are referring to information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or made non-identifiable, so that it does not identify you or can not reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, and bank account numbers; payment card information; bank account details; transaction details; payment method; payment confirmation; and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your past transactions.
Your communications with us, including the information you provide in those communications, such as when you submit a customer service inquiry.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, access or use the Services, contact us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
With our service providers, including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

To provide, customize, and improve the Services. We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and the items you’re interested in, send you account-related notifications, process purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange shipments, to facilitate any returns and exchanges, to allow you to post reviews, and to create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services in a more relevant way.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications via email, text message, or regular mail, and to show you online ads for products or services on the Services or on other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action against fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or any other login credentials with anyone.
To communicate with you. We use your personal information to provide customer service, respond to your inquiries, offer you effective services, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable laws or to respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other legal proceedings, as well as to enforce our terms or policies, or to investigate potential violations thereof.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

With Shopify, service providers and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, processing, and shipping).
With business and marketing partners to provide you with marketing services and send you advertisements. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity with various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for the purpose of showing you targeted ads and marketing content based on your online activity with various merchants and websites. You can exercise your rights to object to these uses here
When you instruct us, send us a request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
With our affiliates or more generally within our group of companies.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, in order to provide and improve the Services. In addition, in order to protect, develop, and improve our business, we use certain enhanced features of Shopify that incorporate data and information from your interactions with our Store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our Store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify's use of your personal information and your rights, you can review the Shopify Consumer Privacy Policy Depending on where you live, you may exercise certain rights regarding your personal information here. Link to Shopify's privacy portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or that we do not control, we recommend that you review their privacy and security policies and other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction as to its use by us or any third party. The fact that we include these links does not in itself imply any endorsement of the content of these platforms, or of their owners or operators, unless otherwise stated on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (as those terms are defined under applicable law) personal information about individuals under the age of 16.

Security and storage of your information

Please note that no security measure is perfect or foolproof, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as the need to retain such information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable agreements or policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may refuse your request within the limits permitted by law.

Right of access/right to information. You may have the right to request access to the personal information we hold about you.
Right to erasure. You may have the right to request that we delete the personal information we hold about you.
Right to rectification. You may have the right to request that we correct any inaccurate personal information we hold about you.
Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that it be transferred to a third party, subject to certain circumstances and exceptions.
Managing communication preferences. We may send you promotional emails. You can opt out at any time by using the unsubscribe link included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.

You can exercise these rights at the locations provided for this purpose on the Services or by contacting us at the contact details provided below. To learn more about Shopify's use of your personal information and the rights you may have, including rights relating to data processed by Shopify, you can visit https://privacy.shopify.com/fr.

We will not penalize you for exercising any of these rights. We may need to verify your identity before we can process your requests, within the limits provided for or authorized by applicable law. In accordance with applicable law, you may designate an authorized representative to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the time limits set out in applicable law.

Complaints

If you wish to file a complaint regarding our processing of your personal information, please contact us using the contact details provided below. Depending on your place of residence, you may have the right to challenge our decision by contacting us using the contact details provided below, or by filing a complaint with the relevant data protection authority in your region.

International transfers

Please note that we may transfer, store, and process your personal information outside of the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses, or, where applicable, any equivalent contract issued by the competent authority in the United Kingdom, unless the data transfer is to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice, as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at , or send us an email at[email protected] or contact us at 590 Hirondelles Street, Bécancour, QC, G9H 4L1, CA

- Terms of Service

OVERVIEW
Welcome to Prorenfort The terms “we,” “us,” and “our” refer to Prorenfort. Prorenfort this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). Prorenfort the Shopify platform, which enables us to provide you with the Services.
The terms and conditions below, along with the policies referenced therein (the “Terms of Service” or “TOS”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Use carefully, as they contain important information about your legal rights, including disclaimers of warranty and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy . If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 - ACCESS AND ACCOUNT
By accepting these Terms of Use, you represent that you have reached the age of legal majority in your state or province of residence and you give us your consent to allow your minor children to use the Services on devices that you own, purchase, or manage.
To use the Services, including to access or browse our online stores or to purchase one
When purchasing the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, up-to-date, and complete, and that you have all necessary rights to disclose such information.
You are solely responsible for the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

ARTICLE 2 - OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online stores. Please note, however, that the colors or appearance of the products may differ from what is displayed on your screen due to the type of device you are using to access the store, as well as its settings and configuration.
We do not guarantee that the appearance or quality of the products or services you have purchased will meet your expectations or be identical to what is displayed or shown in our online stores.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any individual, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 - ORDERS
When you place an order, you are making an offer to purchase. Prorenfort the right to accept or reject your order, for any reason, at its discretion. Your order is considered accepted only after written confirmation from Prorenfort. We must receive and process your payment before your order is finalized. Please review your order carefully before submitting it, as Prorenfort not be able to accept cancellation requests once the order has been confirmed. In the event of a refusal, modification, or cancellation of your order, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time of ordering.
Your purchases are subject to our return and exchange policy in accordance with our Refund Policy .
You represent and warrant that your purchases are intended for personal or household use, and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of the order and will be indicated in your order confirmation email. Unless otherwise expressly stated, the prices displayed do not include taxes, shipping costs, handling fees, customs duties, or import fees.
The prices listed on our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. From time to time, we may offer promotions on our Services that may affect prices and are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
You represent and warrant that: (i) your credit card information is accurate, correct, and complete, (ii) you are authorized to use this card for the purchase, (iii) the charges incurred will be honored by your card issuer, and (iv) you will pay the charges incurred at the posted prices, including shipping and handling fees, as well as all applicable taxes.

ARTICLE 5 - SHIPPING AND DELIVERY
We cannot be held responsible for delays in delivery or shipping. All delivery times listed are estimates and are not guaranteed. We assume no liability for delays caused by carriers, customs procedures, or any other circumstances beyond our control. Once the products are handed over to the carrier, ownership and the risk of loss are transferred to you.

ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including, but not limited to, all trademarks, brand names, text, displays, images, graphics, product reviews, videos, and audio content, as well as their design, selection, and arrangement, are the exclusive property of Prorenfort, its subsidiaries, or its licensors. They are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms authorize you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Unless expressly stated otherwise in these Terms, nothing herein shall be construed as granting you any license or other right to any patent, trademark, copyright, or other intellectual property of Prorenfort, Shopify, or any third party. Any unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Prorenfort.
The names, logos, product and service names, designs, and slogans of Prorenfort registered trademarks of Prorenfort, its subsidiaries, or its licensors. You may not use them without Prorenfort prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are registered trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the registered trademarks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS
You may use third-party client tools provided as part of the Services; we do not monitor these tools and have no control over them or ability to influence them.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranty, representation, or condition of any kind, and without our endorsement. We disclaim all liability arising from or related to your use of optional third-party tools.
Your use of the optional tools offered on the site is entirely at your own risk and discretion. It is your responsibility to ensure that you understand and agree to the terms and conditions applicable to these tools, as defined by the relevant third-party provider(s).
In the future, we may also offer new features through the Services (including the provision of new tools and resources). These new features will be considered an integral part of the Services and will be subject to these Terms of Use.

ARTICLE 8 - LINKS TO THIRD-PARTY SITES
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including integrated third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.
We assume no liability for any loss or damage arising from your access to third-party websites, or from the purchase or use of products, services, resources, or content on such sites. We encourage you to carefully review the policies and practices of third parties and ensure that you understand them before entering into any transaction. Claims, complaints, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
Prorenfort powered by Shopify, which enables us to provide you with the Services. However, any sale or purchase made in our Store is conducted directly with Prorenfort. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Prorenfort, including any damage, harm, or loss resulting from the products or services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, and liability arising from or related to your purchase and transaction with Prorenfort.

ARTICLE 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here , and certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than the one where you reside, in order to provide you with the services. Please review our privacy policy For more details on how we, Shopify, and our partners use your personal information.

ARTICLE 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, opinions, proposals, plans, or any other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, and non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes. We may, for example, use our rights under this license to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under the Terms of Use.
You further represent and warrant that: (i) you are the owner of, or have all necessary rights to, the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of your Feedback; (iii) your Feedback complies with these Terms. We are not and will not be under any obligation (1) to maintain the confidentiality of your Feedback; (2) to pay compensation for your Feedback; (3) to respond to your Feedback.
We may, but are not obligated to, monitor, modify, or remove any User Feedback that we deem, in our sole discretion, to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes upon the intellectual property rights of any party or violates these Terms of Service.
You agree that your Feedback will not infringe upon any third-party rights, including copyrights, trademarks, data protection rights, personality rights, or other personal or property rights. You further agree that your Feedback will not contain any defamatory, illegal, abusive, or obscene content, nor any computer viruses or malware that could affect the operation of the Services or any related website. You are prohibited from using a falsified email address, impersonating another person, or misleading us or third parties regarding the origin of the Feedback. You are solely responsible for your Feedback and its accuracy. We disclaim all liability and shall not be held responsible for Feedback published by you or by a third party.

ARTICLE 12 - ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain information with typographical errors, inaccuracies, or omissions, including but not limited to product descriptions, prices, promotions, offers, shipping costs, delivery times, or product availability. We reserve the right to correct any errors, inaccuracies, or omissions, as well as to modify or update information or cancel orders in the event of inaccurate information, at any time and without notice (including after you have submitted your order).

ARTICLE 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly: (a) for unlawful or malicious purposes; (b) in violation of any international, federal, provincial, state, or local regulation, rule, or law; (c) in a manner that infringes upon the intellectual property rights of Prorenfort, Shopify, or third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or cause harm to any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, download, use, or reuse any content that does not comply with these Terms; (g) to transmit or cause the transmission of any advertising or promotional materials, including “spam,” “chain letters,” “junk mail,” or any other similar solicitations; (h) to impersonate any person or entity, or attempt to do so; (i) to engage in any conduct that may restrict or interfere with the use or enjoyment of the Services by others, or that, in our sole discretion, could harm Prorenfort, Shopify, or users of the Services, or expose them to any liability.
In addition, you agree not to: (a) upload or transmit viruses or any other malicious code that could affect the operation or functioning of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, or pretexting via the Services; (e) use robots, spiders, scraping, data collection, or data extraction tools, automated devices, AI tools (including agent-based AI), or any automated or manual means to access the Services; (f) interfere with, circumvent, or disable security or authorization features, robot exclusion headers, or any other measures we implement to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any provision of these Terms.

ARTICLE 14 - AGENTS
14.1 This section (“Agent Terms”) applies if you use, authorize, activate, or cause the deployment of an Agent to access, use, or interact with the Services. An “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of, or at the direction of, a person or entity, and that can be executed on a device owned or used by a person without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the conditions set forth in Section 14.4 below. Furthermore, no Agent may access, use, or interact with the Services if we have requested that Agent to refrain from accessing, using, or interacting with any service.
14.3 We may restrict, including through technical measures, the extent to which and the manner in which an Agent accesses, uses, and interacts with the Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, indicate that the request originates from an Agent and disclose the Agent’s name by including the following in the user-agent string: “Agent/[Agent name]”; (ii) not conceal or obscure the fact that access, use, or interactions originate from an Agent, including by (a) mimicking human behavior or interaction patterns, or (b) circumventing or bypassing CAPTCHAs or measures designed to distinguish computer-based use from human-based use; (iii) respond honestly to any question or prompt intended to determine whether interactions originate from a human or a computer; (iv) not circumvent or evade any measures designed to block, limit, modify, or control Agents’ access to, use of, or interactions with the Services.

ARTICLE 15 - TERMINATION
We reserve the right to terminate this Agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice. You will remain liable for all amounts due up to and including the date of termination.
The following provisions shall remain in effect following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, as well as any other provision whose nature implies that it is intended to survive termination.

ARTICLE 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is strictly at your own risk. We disclaim all liability and warranties regarding the consequences arising from the use of this information by you, any other visitor to the Services, or any person informed of its content.
UNLESS OTHERWISE EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE FOR YOUR USE, WITHOUT ANY WARRANTY, REPRESENTATION, OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO YOU.

ARTICLE 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSEES, NOR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL BE LIABLE FOR ANY LOSS, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR ANY OTHER SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ARTICLE 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Prorenfort, Shopify, as well as our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers, from and against any and all losses, damages, liabilities, or claims, including reasonable attorneys’ fees, incurred by a third party and arising out of (1) your breach of these Terms of Use or the documents incorporated herein by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim covered by this warranty; however, failure to provide prompt notice will not relieve you of your obligations, unless you suffer substantial harm as a result. We may handle the defense and settlement of any claim at your expense, including the selection of legal counsel, but we will not settle a claim involving non-monetary obligations on your part without your consent (which you may not unreasonably withhold). You will cooperate in the defense of claims covered by this warranty, including by providing relevant documents.

ARTICLE 19 - SEVERABILITY
If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall remain in effect to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use. Such a determination shall not affect the validity or enforceability of the remaining provisions.

ARTICLE 20 - WAIVER; ENTIRE AGREEMENT
The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Use, together with any policies or rules of use posted by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede any prior or contemporaneous agreement, communication, or proposal, whether oral or written, between you and us (including, without limitation, prior versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.

ARTICLE 21 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any unauthorized attempt at assignment shall be deemed null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

ARTICLE 22 - GOVERNING LAW
These Terms of Service, as well as any separate agreement under which we provide the Services to you, shall be governed by and construed in accordance with the federal laws and the laws of the states or territories of the competent courts in the jurisdiction where Prorenfort its principal place of business. You and Prorenfort hereby expressly Prorenfort to the subject-matter and personal jurisdiction of such courts.

ARTICLE 23 - SECURITIES
The headings used in this Agreement are included for convenience only and shall not affect or limit the interpretation of these Terms.

ARTICLE 24 - AMENDMENTS TO THE TERMS OF USE
You can view the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for any changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of changes to these Terms constitutes acceptance of such changes.

ARTICLE 25 - CONTACT INFORMATION
If you have any questions regarding these Terms of Use, please contact us at the following address: [email protected].
Our contact information is listed below:
PRORENFORT
[email protected] (William Larivière)
590 Hirondelles Avenue, Bécancour (Gentilly), Quebec G9H 4L1
819 668-3432
9536-2505 QUÉBEC, INC.

- Shipping Policy

At ProRenfort, we are committed to delivering your high-performance equipment quickly and securely. Below you will find details regarding the processing and delivery of your orders.

1. Processing times

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after we receive your order confirmation email.

2. Rates and delivery estimates

Shipping costs for your order will be calculated and displayed at checkout.

Delivery method	Destination	Estimated time	Rates
Standard	Quebec	7 business days	Displayed at checkout.
Standard	Rest of Canada	7 business days	Displayed at checkout.

5. Damage and Problems

Prorenfort liable for any damage incurred during shipping, but we are here to help you.

If your order arrives damaged, please keep the packaging and the item, then contact us immediately at [email protected].
Please attach photos of the package and the product to speed up the claims process with the carrier.

6. Delivery Restrictions

We do not currently ship to P.O. boxes for large items.
International shipping (excluding Canada) is not available at this time, but stay tuned!

Any questions?

If you have any specific questions about the status of your shipment, please don't hesitate to contact us:

📧 E-mail: [email protected]

📞 Phone: 819 668-3432

- Contact information

Trade name: Prorenfort
Phone number: 819-266-2117
Email address: [email protected]
Physical address: Prorenfort, 590 Hirondelles Street, Bécancour, QC G9H 4L1, Canada
GST/HST Number: 1232534059TQ0001
QST Number: 711086827RT0001
Business Registration Number: 9536-2505 QUÉBEC INC.
Phone number: 819 668-3432
Email address: [email protected]
Physical address: Prorenfort, 590 Hirondelles Street, Bécancour, QC G9H 4L1, Canada
GST/HST Number: 1232534059TQ0001
QST Number: 711086827RT0001
Business Registration Number: 9536-2505 QUÉBEC INC.